Elephus IT Solution

Mail
Add An Auto Responder
Change Disk Quota (E-mail)
Change Password (E-mail)
Check Mail Using Web Mail
Configure Mail Client
Create A Mailing List
Create A New E-mail Account
Delete An E-mail Account
Domain Forwarders
E-mail Delivery Route
E-mail Filters
Email Forwarders
Email Verification (BoxTrapper)
Filtering Spam (SpamAssassin)
MX Entry Maintenance
Setup A Catch-All Email

Mail: Add An Auto Responder
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Overview

Auto Responders allow you to send an automatic response to anyone who sends an email your email account. When an email is sent to your account, the response that you have created will be sent back to the person who send you the email. This feature will not prevent your email from being delivered. This feature can be useful for informing customers that you are on vacation, or providing useful information when a customer submits a question or order.

This can be useful for times when you are on vacation or unavailable, or if you have a generic message that you wish to send for a support email address.
Steps
Click on the Add Auto-Responder button.
Set the following:
E-mail - Enter the username of the email address you are using to create an auto-responder. Then select the domain for the associated email address from the drop down menu.
From - Enter the “From” email address in the “From” text box.
Subject - Enter the subject of the auto-responder in the “Subject” text box.
Character Set - Select the character set you want to use from the “Character Set” drop down menu.
HTML Message - If you want the auto-responder to be sent as HTML, click on the “HTML Message” check box.
Body - Enter the text/html of your auto-responder in the “Body” text box.

NOTE: You also have the option to use any of the following variables in your email “Body” text area box for both Plain Text and HTML email:

%subject% The subject of the message that was sent to the autoresponder.
%from% The sender of the message that was sent to the autoresponder.
%email% The sender’s email from the message that was sent to the autoresponder.
Click on the Create/Modify button.

Mail: Change Disk Quota (E-mail)
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Overview

You can modify the amount of disk space allocated to any email address. The amount allocated is represented in megabytes.
Steps
Find the email account you want to use to change the disk quota in the “Current Accounts” table.
Select the Change Quota option from the drop down menu in the “Functions” column.
Enter the amount in megabytes in the “New Quota” text box.
Click on the Change button.
A confirmation statement will be shown:
“The e-mail account EMAIL_ACCOUNT was successfully modified.”
Click on the Go Back button.
When the page loads, the disk quota you modified will be displayed in the “Quota” column in the “Current Accounts” table.

Mail: Change Password (E-mail)
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Steps
Find the email account you want to use to change the password in the “Current Accounts” table.
Select the Change Password option from the drop down menu in the “Functions” column.
Enter the new password in the “New Password” text box.
Click on the Change button.
A confirmation statement will be shown:
“The e-mail account EMAIL_ACCOUNT was successfully modified.”

Mail: Check Mail Using Web Mail ← Go Back Overview Web mail is a web based mail client you can use on any browser to access all your email. Email is typically checked using a desktop mail application such as Outlook Express. cPanel includes both Horde and Squirrelmail as available web based mail clients. Steps Find the email account you want to use to check mail via the web mail client in the “Current Accounts” table. Click on the icon in the Access Webmail column. When the page loads, enter the password associated with the email address you chose in Step 1 above. Click on the Login button. A new window will open stating that you are logged in as the email account you chose in Step 4 above. When the page loads, you will have the option to use either Horde or SquirrelMail as your web based email client. To learn about the Horde web based email client, visit the web site at http://www.horde.org/. To learn about the SquirrelMail web based email client, visit the web site at http://www.squirrelmail.org/.

Mail: Configure Mail Client
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Overview

A mail client is an application you use to check your email. The mail client can be either web based or a desktop application such as Microsoft Outlook or Express.
Why configure my mail client?

You can configure your mail client to receive emails from any account you setup through cPanel. For example, if you use Microsoft Outlook and want to configure the application to receive and send emails from an account created in cPanel, you can set cPanel to automatically configure your Microsoft Outlook for you.
Steps
Find the email account you want to use when configuring your mail client in the “Current Accounts” table.
Select the Configure Mail Client option from the drop down menu in the “Functions” column.
There are two ways to configure your mail client. You can use the “Auto-Configure” options or manually adjust the settings using the information provided in your control panel.

NOTE: You can only use the “Auto-Configure” options for the following mail clients: Microsoft Outlook, Microsoft Outlook Express, Apple’s Mail

Also note that you can choose between IMAP and POP3 when configuring your mail client. Definitions are shown below:

IMAP: IMAP email access coordinates between the server and you mail application. Messages that have been read/deleted/replied-to will show as read/deleted/replied-to both on the server and in the mail application.

You can learn more about IMAP through Wikipedia at http://en.wikipedia.org/wiki/Internet_Message_Access_Protocol.

POP3: POP3 does not coordinate with the server. Messages marked as read/deleted/replied-to in the mail application will not show as read/deleted/replied-to on the server. This means that future downloads of your inbox or other mailboxes with POP3 will show all messages as unread.

You can learn more about POP3 through Wikipedia at http://en.wikipedia.org/wiki/Post_Office_Protocol.
Auto-Configure Option

Click on one of the “Auto-Configure” options according to the mail client and type you want to use. In our example we chose the “Auto-Configure Microsoft Outlook for POP3 Access” option. A new pop-up message will appear stating what the control panel is going to do in order to automatically configure the mail client you chose. cPanel will modify your registry settings and configure your mail client. Follow any additional on-screen prompts in order to complete the process.
Manually Configuring Your Email Client

The following settings are predetermined for you in your control panel based on the email account you chose in Step 3 above:
Mail Server Username
Incoming Mail Server
Outgoing Mail Server
Supported Incoming Mail Protocols
Supported Outgoing Mail Protocols

If you need assistance manually configuring your mail client, ask your system administrator for more information.

Mail: Create A Mailing List
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Overview

A mailing list can simplify sending messages to a large group of people. You can add a group of email addresses to a mailing list to avoid typing in those addresses each time a mailing is sent. This can be very useful when sending newsletters or other updates to large groups of people.
Create A Mailing List
Steps
Set the following:
List Name - Enter the name of your new mailing list.
Password - Enter the password to your new mailing list.
Domain - Select the domain you want your new mailing list to be used on from the drop down menu.
Click on the Add Mailing List button.
When the page loads, you should see a confirmation statement. Click on the Go Back Link.
You will see a two-column table consisting of the following information:
List Name - This entry is the name of the mailing list you entered in Step 1 above.
Functions - You have three functions available.
Delete - Click on the Delete link to delete the associated mailing list.
Change Password - Click on the Change Password to modify/change the associated mailing list’s password.
Modify - Click on the Modify link to configure, manage, and use your new mailing list. The mailing list manager uses a third-party web based application called Mailman. You will need to enter the password for the mailing list you created in Step 1 above and then configure your new mailing list according to Mailman’s instructions at one of the following locations:
http://staff.imsa.edu/~ckolar/mailman/
http://www.gnu.org/software/mailman/mailman-admin/index.html

Mail: Create A New E-mail Account
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Steps
Set the following in the “Add a New Email Account” section:
E-mail - Enter the name of the email account you want to create. This will be the username such as info@domain.com. Select the domain you want to use for the email account from the drop down menu.
Password - Enter the password you want to use for the new email account.
Mailbox quota (optional) - Enter the amount in megabytes you want set for the amount of disk space allocated to the new email account.
Click on the Create button.
You will see the following confirmation:
“The e-mail account EMAIL_ACCOUNT with the login USERNAME+DOMAIN_NAME and password PASSWORD with a quota of MEGABYTES Megabytes was successfully created.”
Click on the Go Back link.
You should now see your new email account in the four-column “Current Accounts” table, listed under the “Account” column. The “Current Accounts” table provides the following information:
Account - The email accounts and their associated email addresses you have created.
Access Webmail - You can directly access the associated email account via the available web based email clients.
Usage - This entry shows you how much disk space the associated email has used.
Functions - The drop down menu provides several options for managing the associated email account as shown below:
Delete - This option will delete the associated email account.
Change Quota - This will allow you to change the amount of disk space allocated to the associated email account.
Change Password - This will allow you to change the password of the associated email account.
Configure Mail Client - This will allow you to automatically configure your desktop mail client using the associated email account information, login, password and email address.

Mail: Delete An E-mail Account
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If you delete an email account, the system automatically deletes all email associated with the account. You will not be able to get the email back unless you have performed prior backups of the associated email account. However, you can temporarily “lock” the account by changing the password of the associated email account.
Steps
Find the email account you want to delete in the “Current Accounts” table.
Select the Delete option from the drop down menu in the “Functions” column.
A confirmation statement will be shown:
“Are you sure you wish to delete the e-mail account EMAIL_ACCOUNT?”
Click on the Yes button.
You will see a confirmation statement:
“The e-mail account EMAIL_ACCOUNT was successfully deleted.”
Click on the Go Back button.
When the page loads, the email account you deleted should no longer be listed in the “Current Accounts” table.

Mail: Domain Forwarders
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Forwarding a domain’s email will override the default address for that domain.

When the page loads you will see the “Email Domain Forwaders” table consisting of three columns (Note: The following information will only be available if you have created an email forwarder):
Domain - This entry contains the domain being forwarded.
Forward To - This entry contains the domain the “Domain” above is being forwaded to.
Delete - You can delete a forwarder by clicking on the “x in a circle” icon.
Adding A Domain Forwarder
Steps
To add an Email Forwarder, click on the Add Domain Forwarder button.
Select the domain you want to forward from the drop down menu.
Enter the domain you want this domain to be forwarded to in the text box.
Click on the Add Domain Forwarder button.
You should see the following:
“All email sent to DOMAIN_BEING_FORWARDED will now be redirected to FORWARDED_TO_DOMAIN”
Click on the Add Forwarder button.
You should see the following:
“All email sent to EMAIL_ADDRESS_BEING_FORWARDED will now be redirected to FORWARDED_TO_EMAIL_ADDRESS”